We offer beautiful, Italian satin-stitch embroidery to add a touch of refined personalization to your home or on the perfect gift.
Please read through this Guide carefully as bespoke items are non-refundable.
Monogrammed items are not eligible for return. Full payment is due upon placement of order and orders are considered final sale.
No returns are permitted unless product is defective in materials or workmanship. Any issues with your order must be reported to SFERRA within 48 hours of receipt of merchandise.
Lead time for monogrammed items is 2-3 weeks after the order has been placed.